Matthieu Le Taillandier, Managing Director France, UK, Ireland and Benelux for STANLEY Security, explains why people will be just as important as technology in shaping the future of the physical security industry.
The pandemic has brought new challenges to the workplace that demand innovative solutions – and enterprise security functions are rising to the challenge.
But great security isn’t just about installing the latest technologies, it’s about having the right people with the right skills to implement them.
Smart technology – integrated with AI and machine learning – can produce valuable insights, but organizations need accountable experts to act on that insight and leverage security solutions as a competitive advantage.
The expanded role of security
STANLEY Security’s 2022 Industry Trends Report reveals that more than three in four business leaders (78%) say their organization has quickly adopted new technologies due to the pandemic, and 65% plan to hire a senior executive within the next 18 months to oversee these new technologies. Additionally, over the next five years, more than a third (38%) plan to hire a senior manager to oversee security, data and privacy.
But the growing role and scope of security means that it is no longer solely a security function. A diverse network of stakeholders and engagement across the organization is key to unlocking the full value of security solutions:
Traditionally, security solutions were installed for defense and prevention purposes. Today, organizations are increasingly turning to security systems to improve efficiency requiring enterprise-wide cooperation. Security teams should work with operations professionals to put in place strategies for sharing intelligence across departments and explore how that intelligence can be leveraged to achieve broader business goals.
Modern security ecosystems rely on embedded devices connected to a network. More often than not, this means working with the IT team to ensure the network can support the amount of bandwidth needed, that hardware and software meet data security specifications, and more. Engaging with IT is key to ensuring the right infrastructure is in place to get the most out of a security ecosystem.
Site management & human resources
The 2022 Industry Trends Report found that 59% of organizations plan to bring their employees back on-site full-time within the next 18 months, while 30% have adopted a hybrid working model. The future of the workplace is largely a work in progress, and security solutions will play a key role in informing and shaping it. For example, security systems can help site management and human resource managers protect their employees (regardless of their desired work destination), automate employee and visitor check-in processes on site, optimize space management, controlling people flow, tracking assets and Suite.
Security solutions are often implemented to protect and empower an organization’s most important asset: its people. It is therefore essential that key employees – in other words, the internal users who will implement and manage the systems – are engaged from the outset in the objective, strategy and implementation of security measures.
Access 24-hour coverage
As organizations explore how facilities will be used in the future, leaders seek greater visibility into security operations. This means taking an “always on” approach – which requires resources that may be limited in some organizations. Even with the introduction of smart technologies, it ultimately comes down to a trained professional making judgment calls when a threat is detected.
Many organizations are looking for partners in this effort. 2022 Industry Trends Report reveals 42% of organizations have adopted professional and managed services, such as consulting and risk assessment, security operations training and advanced analytics services to support their internal security function. Many have also used a professional remote security monitoring provider.
Partnering with a reputable monitoring provider doesn’t mean replacing onsite security personnel; these remote teams can be seen as an extension of existing teams, providing 24/7 support while helping to reduce risk. Not only can they assess potential threats and help ensure the fastest possible response in an emergency, they can also help filter out nuisance false alarms that affect the efficiency and resources of on-site teams and forces. of the order.
With monitored security, companies can scale their security solutions to meet changing needs, helping them protect their people and assets, no matter what the future holds.
With the right people, coupled with intelligent security solutions that produce a wealth of valuable information, enterprises can unlock the true value of their security ecosystem. When leveraged the right way, a security ecosystem can help organizations better protect their people and assets, increase efficiency, optimize operations, and ultimately drive progress.
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